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Creating a new User

A user is a mail account on the server to which e-mail can be sent and from which e-mail can be retrieved. The instructions below cover creating an user on your IMail server.

Step 1
Open your Web browser and type in: http://mail.yourdomain.com
This will take you to the entrance of the Web interface.
Click the Logon link.
Enter your Username/Password combination that was emailed to you when your site was set up.
 

Step 2
Click User Administration under the Administrative Accounts Options.

 
Step 3
Click Add User.
 

Step 4
Enter the full name you want to be used with the email address (for example: John Smith).

 

Step 5
Complete the fields accordingly.

UserID - This is the actual account name, and is the address to which mail will be sent. For example, if you wanted to receive mail sent to jonn@yourdomain.com you would type John in the field.
Password - This is the password that will be used to retrieve mail from the server.
Confirm Password - Same as above.

First Name - The first name of the owner of the account. This is only needed if you plan to use the online mail interface, and will be the name from which any e-mail sent will display.
Last Name - The last name of the owner of the account. This is only needed if you plan to use the online mail interface, and will be the name from which any e-mail sent will display.

Organization to Telephone - Optional information for online directory searches.
Max Mailbox Size - The total size, in bytes, the account will accept. Use this to limit the size of the mailbox. The standard mailbox limitation is between 3-5MB, which would equal 3000000 or 5000000 in the field. The default, zero, equals unlimited.
Max Num Messages - The total number of messages the account will accept. Use this to limit the size of the mailbox. The default, zero, equals unlimited.
Allow Web Access - Allows the user to access the online mail interface.
Forwarding - The address to which you want the e-mail forwarded. Leave blank to disable forwarding.

 
Step 6
Click Save.

Creating an Alias

An Alias is a reference on the server to which e-mail can be sent that redirects the e-mail to an
account or e-mail address you specify. The instructions below cover creating an alias
on your IMail server.

Step 1
Open your Web browser and type in: http://mail.yourdomain.com
This will take you to the entrance of the Web interface.
Click the Logon link.
Enter your Username/Password combination as was emailed to you when your site was set up.
 

Step 2
Select Alias Administration from the drop-down menu at the top-right corner.

 
Step 3
Click Add.
 

Step 4
Complete the fields accordingly.
Alias ID: - This is the actual alias name, and is the address to which the sender will direct mail. For example, if you wanted to receive mail sent to sales@yourdomain.com you would type sales in the field.

Alias Type: - Standard.

Group Filename: Leave "Blank"

Destination: - This is the e-mail address or user account to which any e-mail will be routed. If the alias represents an existing user on the same domain, simply type in their UserID. If the alias represents an e-mail address on a different domain, simply type the full e-mail address into the field.

 
Step 5
Click Save.

 


Cobalt (Unix) Administration

Step 1
Go to the site administration page for your site by entering the following URL into your browser: http://www.yourdomain.com/siteadmin/
 

Step 2
On the authentication window that appears, enter the username and password that you entered when you signed up for your hosting package. You should then see a list of users for your site.

 
Step 3
Click the Add User button. An add new user screen should appear. You can see help for any of the items in the add new user screen by moving your mouse cursor over the question mark in the purple circle beside each item.
 

Step 4
Enter the full name you want to be used with the email address (for example: John Smith).

 

Step 5
The default username is first initial/lastname. If you wish to use another enter the username you want to use. The username will become your email address. If you entered mary for your username, your email address would become mary@yourdomain.com.
If, when you click the Confirm New User button, you get a message saying that the username has already been taken, pick a different username and add the one you wanted to use as an email address to the Email Aliases section.

 
Step 6
Enter the password you want to use with your email account.
 
Step 7
Make sure that Site Administrator and Enable FrontPage User Web are both unchecked. Unless you want the new user to have the ability to add, modify, or delete users, then check Site Administrator. Some options may not give you a choice depending on what support you asked for when signing up.
 
Step 8
Enter any email aliases you would like to have. An email alias will let you add other email addresses that will receive email to that user account. For example, if you have the username mary and add the email aliases webmaster and smurfet, then emails sent to mary@yourdomain.com, webmaster@yourdomain.com, and smurfet@yourdomain.com would all be sent to the mary email account.
 
Step 9
Click the Confirm New User button. If you get an error message saying "User already exists" (where this is the user you are trying to add), then please re-read step 5 for what to do.
 
Step 10
Set up the email account in your email software. See our Email Client Setup FAQ for the directions on how to do this.
 
 
 
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